Kenelm Tonkin B.Com, FAIM, MAICD is the Chief Executive Officer of Customerze. His inbound customer service and technical support experience is extensive. Kenelm first pursued client-side outsourcing options from 2008 as owner of Law & Finance and then Tonkin Corporation, B2B events businesses operating in three continents. He parlayed these experiences into a stand-alone captive, later expanding into the specialist inbound customer service BPO Customerze is today. In addition to launching 14 companies, Kenelm has extensive acquisition and divestment experience.
Chief Information Officer
Andrew Allen is the Chief Information Officer of Customerze. His technical proficiency spans 25 years as a software engineer, development manager, R&D director and CIO. This experience allows Andrew to lead implementation teams for IVR set-up, call queue management, callback systems, call recording, self-service portals, call screening, real-time monitoring and firewall protection. It also gives him insight into technology strategy such as AI and voice recognition. Andrew holds double-degrees in Computer Engineering and Computer Science.
Wilfredo Regalado CPA
Chief Financial Officer &Treasurer
General Counsel & Corporate Secretary
Julio P.G. Bucoy is the retained legal counsel and corporate secretary. A member of the Philippine Bar, Julio comes to Customerze with professional experience from the Picazo Buyco Tan Fider & Santos Law Office and ATR Asset Management, Inc. He was conferred his Juris Doctor from the University of the Philippines and holds a Bachelor of Science in Accounting with a minor in Economics from Fordham University, New York.